DELIVERY & TURNAROUND
Delivery Options
FREE DELIVERY
We are delighted to offer free delivery on all orders over £150 within the UK. Your package will be sent via UPS tracked with our free shipping service. Please note: for offshore or remote UK destinations, additional charges may be applicable.
COURIER DELIVERY
Need your order to arrive quicker once shipped? No problem! Our courier delivery option is available for orders shipping within the UK and orders over £150 are shipped via courier free of charge. Once you order has been completed in our standard product turnaround it is then shipped on an all day, next working day service with UPS. Although this is a next working day courier service, unforeseeable circumstances may cause delivery delays. Although it's extremely unlikely that this will happen, we cannot accept any responsibility for any failure by an external delivery company. On the date of delivery you’ll receive an estimated arrival time directly from UPS. For offshore or remote UK locations, such as the Scottish Highlands, delivery may take longer. Please get in touch if you have any queries about delivery times to your area.
Production Turnaround Times
Average production turnaround times are shown below. Shipping times are on top of this. Please note that these are average turnaround times only and are shown in working days which does not include weekends or public holidays. We are currently working to varying production times per product. Your order will be shipped based on the product with the longest turnaround in your order. If you require parts of your order to be shipped sooner and this is available with the current turnaround, please place this as a separate order and confirm your deadline in the Customer Comments section during the checkout process. We are not able to part ship orders.
If you need your order quicker, please get in touch and we'll be happy to help!
Working day cut off is 5pm UK time. For example, if you place your order on Monday at 4:30pm (before 5pm) the first working day is Tuesday. If you place your order on Monday at 5:30pm (after 5pm) the first working day is Wednesday.
SCREEN PRINTED PRODUCTS:
T-Shirts, Aprons, Tote Bags, Face Masks, Hoodies, Jackets, Koozies, Patches, Slipmats, Sweatshirts, Tea Towels, Vests, Wall Hangings
Within 8 days from approval of your digital proof. (For faster delivery get in touch).
EMBROIDERY:
Beanies, Caps, Bags, Fleeces, Polo Shirts
Within 8 days from approval of your digital proof. (For faster delivery get in touch).
PAPER PRODUCTS
Art Prints, Bookmarks, Business Cards, Compliment Slips, Flyers & Leaflets, Greetings Cards, Loyalty Cards, Menus, Paper Stickers, Postcards, Posters, Swing Tags, Vouchers, Wrapping Paper
Within 5-8 working days from approval of your digital proof (if a digital proof is required) (For faster delivery get in touch).
BOOKLET PRODUCTS:
Brochures, Colouring Books, Calendars, Comics, Notebooks, Zines
Within 5-8 working days from approval of your digital proof (if a digital proof is required) (For faster delivery get in touch).
BADGES:
Including Bottle Opener Keyrings, Magnets, Pocket Mirrors, Zipper Pulls
Within 5-8 working days from approval of your digital proof (if a digital proof is required) (For faster delivery get in touch).
VINYL STICKERS:
MUGS, COASTERS, BOTTLES, BAR BLADES:
Within 8 working days from approval of your digital proof (if a digital proof is required).
LAMINATES & STICKY PASSES, BANNERS, DRUMSKINS:
Within 8 working days from approval of your digital proof (if a digital proof is required) (For faster delivery get in touch).
SUNGLASSES, DRUMSTICKS, PLECTRUMS, LIGHTERS, PENS & PENCILS:
Within 8 working days from approval of your digital proof (if a digital proof is required) (For faster delivery get in touch).
